1 Select your NBN Fibre speed

2 Select your SME data plan

  • 200GB

    $90

    Monthly
    Includes static IP
    Dedicated Internet
    No shaping
    Excess fees apply
  • 500GB

    $110

    Monthly
    Includes static IP
    Dedicated Internet
    No shaping
    Excess fees apply
  • 1000GB

    $140

    Monthly
    Includes static IP
    Dedicated Internet
    No shaping
    Excess fees apply
  • 2000GB

    $180

    Monthly
    Includes static IP
    Dedicated Internet
    No shaping
    Excess fees apply
  • UNLIMITED

    $220

    Monthly
    Includes static IP
    Dedicated Internet
    No shaping

Standard Inclusions

All SME services come with a static IP address & AusBBS Business Support. Optional extras include – Additional data blocks, additional IP blocks and Hosted PBX.

SME data plans are monthly pre paid data blocks. No shaping is applied when a data block is exceeded and an excess charge of $0.012/MB used during the period will be applied.

Hardware Options

AusBBS will supply a pre configured Netcomm NB604 NBN Ethernet Bitstream Router for $99 on 12 month contracts and free on 24 and 36 month contracts

All Plans – No on peak off peak restrictions.

* AusBBS SOHO NBN Services are designed for small businesses engaged general business activities and should not be used as a replacement for IT industry or corporate bandwidth intensive business activities.

* For the SOHO NBN Critical Information Summary click here.

Standard installations of the NBN fibre, wireless or satellite connections into your home are free of charge. Non standard installs, such difficult access premises which take extra time to complete, will attract an installation charge. The process is that an NBN contractor will do a site survey at an agreed appointment time and determine if it is a standard or non standard install. If it’s non standard the charge will be per hour (ex GST). They will quote on the job at the time of the appointment.

An installation will be considered to be a Standard Installation in respect of a Premises where each of the following conditions is satisfied:

(a) all Connecting Equipment in respect of that Premises is able to be installed during an Appointment in Standard Hours and activated during Standard Hours;

(b) the installation requires no more than one Drop Fibre, Network Termination Device, Connecting Fibre and Premises Connection Device to be installed for the Premises;

Installations outside this definition will be deemed “Non standard” installations.

IMPORTANT – On 2 April 2016 nbn™ introduced the New Development Charge which is a one-time charge of 0 to all new orders for services in new development locations. This charge is a contribution in a new development to the infrastructure cost of the nbn™ network.

We will inform you during the registration process if the New Development Charge applies to your premises.

If your nbn™ connection is down please try the following steps and record the results before contacting AusBBS and to assist in the logging of a fault if necessary;

  1. Powercycle your router (turn it off and on)
  2. Reset the NBN Box (NTD). There is a pin hole reset button next to the data ports. This will reboot the modem in that device.
  3. If the above steps do not clear the problem try a direct PPPoE session.
    Connect PC directly to the Network Termination Device and configure PC for PPPoE connection.
    For window 7 and Vista go to http://windows.microsoft.com/en-au/windows-vista/create-a-pppoe-connection-to-the-internet
    For window 8 it is similar to windows 7 but go to http://windows.microsoft.com/en-au/windows-8/connect-internet to access control panel from setting
    For Mac OS X 10.6 and later see http://support.apple.com/kb/HT5303
    For Mac OS X v10.5 and earlier see http://support.apple.com/kb/ht2301

Simply enter information required from activation email If the direct PPPoE session results in a successful connection then there is a problem with your router and you will need to contact the device manufacturer. For D-Link routers call 1300 766868.

If the problem is not resolved please use the Technical Enquiries Form to log a fault.

Yes. Additional allocations are available at the following rates;

Extra 4 Ips monthly
Extra 8 Ips monthly
Extra 16 Ips monthly

  • Important. IPv4 IP addresses are in high demand. All allocations are subject to approval from our upstream carriers based on the business case for the allocation.

Business services are primarily designed around shared access networks (like DSL or GPON) which makes it technically infeasible to provide, in contract a 1:1 uncontended guarantee. The very nature of the networks means other users can prevent AusBBS or its carriers from realising a 1:1 service.

AusBBS uses the AAPT IP Line product, which provides high-quality, dedicated Internet connectivity through the support of a Service Level Agreement, offering you peace of mind.

For a Business data set usage plan, if you go over the set limit you will not be shaped however excess usage fees will apply.

For time to nbn™ batteries fail. If your battery is defective nbn™ may compensate you for the cost of replacement. To qualify for a replacement refund not the following requirements

  • A fault case must be logged and completed

  • The physical address of the premise where the battery is located must be included in the claim

  • The serial number of the fault of defective battery that was supplied and installed by nbn™ must be provided by the customer.

  • After the fault is completed a copy of the invoice for the replacement battery must be provided.

On 2 April 2016 nbn™ introduced the New Development Charge which is a one-time charge of AUD300 to all new orders for services in new development locations. This charge is a contribution in a new development to the infrastructure cost of the nbn™ network.

We will inform you during the registration process if the New Development Charge applies to your premises.

To open and AusBBS account start by clicking on a "Sign Up" or "Order" button on our website. Or click here. You will be invited to enter your email address, a display name, and select a password. The next steps will be to check the availability of AusBBS services to your address, selection of your preferred internet plan, phone plan and hardware if needed. The final step is to add contact details for installation and make payment of a deposit for your connection. Only after you have made the deposit will you have agreed to the full AusBBS terms and conditions. From there just sit back and wait for us to organise your new service.

No, you can choose to use your own hardware to connect to the Internet via AusBBS by selecting "BYO Network Device" as you go through the account setup process. Note however, that while we will assist in getting you up and running with your own device, AusBBS only provides customer support for AusBBS supplied devices. For full support select one of our tested devices listed here.

It is your responsibility to make sure that you are out of contract with your existing provider and notify them that your are terminating. If you are a transferring customer your order with AusBBS will automatically cause your service the cut over to our network however you may still need to notify the previous provider that you have terminated your arrangements with them.

Yes. Note that for residential casual contracts there are no termination fees. You just need to give 30 days written notice. For residential 12 and 24 month contracts the early termination fee amount will be multiplied by the remaining months in the Term. After the end of a 12 or 24 month term the contract can be terminated with 30 days written notice.

Business contracts will incur a termination fee equal to the months remaining on the term x the monthly plan rate.

To open and AusBBS account go to our create account page, You can access this page from the[Sign Up] buttons in various locations. Or click here. You will be invited to enter your email address, a display name, select a password and agree to the AusBBS terms and conditions.  When you click on the submit button you will be agreeing only to appropriate use of the AusBBS website and that AusBBS can contact you regarding its services. The next steps will be to check the availability of AusBBS services to your address, selection of your preferred internet plan, phone plan and hardware if needed. The final step is to add contact details for installation and make payment of a deposit for your connection. Only after you have made the deposit will you have agreed to the full AusBBS terms and conditions.  From there just sit back and wait for us to organise your new service.
No, you can choose to use your own hardware to connect to the Internet via AusBBS by selecting [BYO Network Device] as you go through the account setup process.  Note however, that while we will assist in getting you up and running with your own device, AusBBS only provides customer support for AusBBS supplied devices. For full support select one of our tested devices listed Hardware””>here

It is your responsibility to make sure that you are out of contract with your existing provider and notify them that your are terminating. If you are a transferring customer your order with AusBBS will automatically cause your service the cut over to our network however you may still need to notify the previous provider that you have terminated your arrangements with them.

If you have forgotten your password you can generate a new password here.

Activation Cost

Minimum total contract: $0

Sign Up NowFor assistance call 1300 775 828