For Prospective Customers
If you are looking to sign up, looking to see if we can provide a service, following up an existing order, or simply have a question on any of our services, please contact our Expert Sales department. Use our online sales enquiry form or call.
Existing Customers – Technical Issues
If you are an existing customer who is experiencing any technical difficulty with your AusBBS supplied internet or telephone service, please log a fault with the Technical Support department using our online form or call our helpdesk.
Existing Customers – Update your Service
If you are an existing customer who wishes to perform a change to their AusBBS Service, such as relocation, plan upgrade/downgrade, cancellation, or other service change, can use our online service inquiry form to submit your request.
Existing Customers – Billing Inquiry
If you are an existing customer with an enquiry relating to your bill or invoice, please submit use our online accounts enquiry form to receive assistance. An AusBBS staff member will attend to your questions within 24 business hours.