1 Select your NBN Fibre speed

2 Select your phone bundle

  • Basic

    $59.95

    Monthly
    UNLIMITED DATA
    National and Local Calls 20c untimed
    Calls to mobile 27c/min
    International rates from 1.9c/min
  • National

    $69.95

    Monthly
    UNLIMITED DATA
    National and Local Calls included
    Calls to mobile 22c/min
    International rates from 1.9c/min
  • Premium

    $79.95

    Monthly
    UNLIMITED DATA
    National and Local Calls included
    Calls to mobile 15c/min
    Unlimited to 11 Countries
    UK, U.S.A, China, Taiwan, Singapore, Hong Kong, France, Germany, Malaysia, Canada, India
  • Max

    $89.95

    Monthly
    UNLIMITED DATA
    National and Local Calls included
    Unlimited calls to Aus Mobiles
    Calls to mobile 15c/min
    Unlimited to 11 Countries
    UK, U.S.A, China, Taiwan, Singapore, Hong Kong, France, Germany, Malaysia, Canada, India

$59.95 Router Rebate – $59.95 off any Dlink hardware for 24 month NBN Fibre & Copper contracts. To claim online – select BYO hardware, 24 month contract and enter ‘DLINK59′ into the promo code field on the payment page. To claim on phone orders – ask about the $59.95 router Rebate at the time of your order.

Premium Bundle International Inclusions – UK, U.S.A, China, Taiwan, Singapore, Hong Kong, France, Germany, Malaysia, Canada, India.

Unlimited Plans – For multi user and device households. On NBN speeds many households do not want to be counting their data usage. With our Unlimited plans simply choose the speed of access you need and then pay one low fixed price every month.

All Plans – No on peak off peak restrictions.

Supported Phone Features
– Local calls
– National calls
– Calls to Australian mobiles and satellite phones
– Calls to most international destinations
– Calls to 000 emergency services
– Calls to free phone and local rate numbers such as 13, 1300 and 1800 numbers
– Directory assistance or operator assisted numbers
– Call Barring
– Number display/Number block
– Call waiting
– Call diversion
– Caller ID or CLI
– Local Number Portability
– Battery Back-Up

Available (but not supported)*
– Calls to Foxtel, Austar, Select TV
– Back to base alarms and other monitoring systems using phone lines
– VoIP based fax
– dial up modem or other analogue data calls (e.g., EFTPOS).
– Fax to international and domestic numbers.

Not available
– Medical Services: Although UNI-V will usually work with medical alarms AusBBS supplier do not guarantee that service is suitable for users who require a phone line to support medical devices. You should check with your service provider and note that AusBBS is not in a position to guarantee the use of NBN Phone services for this purpose
– Preselect or override to other carriers
– Priority Assistance
– Line hunt facilities
– Calls to numbers starting with 19/1900, 0500 or Universal International Freephone Numbers

* Countries included in Premium Package – UK, U.S.A, China, Taiwan, Singapore, Hong Kong, France, Germany, Malaysia, Canada, India
* For the full international rates list click here.
* For the AusBBS Phone Critical Information Summary click here.
* Subject to industry standard Acceptable Use Policies.
* Certain factors may impact on actual speeds experienced by customers. For more information click here.
* Priority Assistance – please note that AusBBS Phone does not support the ‘Priority Assistance’ service feature for persons with life-threatening medical conditions.
* Alarms – you may be able to use your UNI-V phone service for third-party alarms like medical and security alarms. Not all the devices connected to, nor all the services currently operating on, the existing copper-based Australian telecommunications network will necessarily be able to operate in their present form on the UNI-V phone service. You should check with your service provider to make sure they have tested their service for NBN UNI-V connections.
* Batteries – please be aware that your NBN services, including UNI-V phone depend on constant power. The NBN Network Termination Device comes with a battery backup unless you opt out. This battery will keep your phone service operating during a brief power outage. Important! It is your responsibility to maintain the battery backup.
* Customer Service Guarantee – for AusBBS to provide you with phone services at the low charges we have offered requires you to waive various rights that are specified in the Telecommunications Act. These rights, known collectively as “The Customer Service Guarantee”. For more information see the AusBBS CDG Waiver.
* Phone number porting – where you want to transfer your existing phone number to AusBBS we will first activate your service with a new number and charging will commence from the date of activation. Next your phone number will be transferred subject to AusBBS suppliers having porting arrangements in place with you current phone number provider. Note we cannot guarantee that all numbers can be ported. If a number cannot be transferred your porting fee of $29.95 will be refunded.
* For the AusBBS Optical Fibre Critical Information Summary click here.

The short answer is yes. Take a look at this short video put out by the NBN which explains the different ways to connect to the NBN with voice handsets.

You can port (transfer) phone numbers from Telstra, Optus, AAPT, Primus, Powertel or TPG. We may not be able to port the number in all circumstances, including where you fail to provide correct account details, or as a result of contractual obligations with your existing provider. If you are porting your number to AusBBS, inbound calling to the number will not commence until porting is complete which will take a further 1 to 5 business days.

Yes. If you have chosen to receive or will be receiving a new number from AusBBS, the phone number will automatically be assigned based on the address provided for the installation.

You will need to provide the current Account Number of the existing phone provider. After ordering a phone port you will receive a porting form to complete the required details.

Providing an incorrect Account Number may result in delays with the porting process and lengthen the period in which you will not be able to receive any incoming phone calls.

Call Waiting feature is ready to use and do not require activation. All other standard features like call barring can be configured by contacting our helpdesk using the contact us form.

No, call forwarding to international numbers is not supported.

The directory listing (if any) from the previous provider may or may not be carried across to AusBBS. AusBBS will not list the number by default, however customers may choose to list the number in the directory by contacting the Help Desk.

The short answer is yes. Take a look at this short video put out by the NBN which explains the different ways to connect to the NBN with voice handsets.

Actually you don’t need anything more than a standard phone which can be plugged directly into the NBN phone port. This will allow you to connect phone calls through the dedicated NBN voice line. Alternatively you connect phone calls via the internet by using a home gateway with phone ports. This will allow you to plug the gateway into the internet port then connect a number of other devices to the gateway including your phone. Voice does use data so connecting this way means your voice calls will go against your data usage but voice uses a miniscule amount of data.

AusBBS of course cannot guarantee that any particular alarm will work over your NBN phone line. However, because we provide our phone service via the NBN Uni-V port it means you will have a dedicated voice line and dail tone on which to set up alarms. Other customers have done this successfully and it may not be possible if you go through a provider which is only offering over the top (OTT) phone services.

The Government has required NBNCo to include a battery back system for all installations. This will guarantee 6 hours of phone time in the case of a power outage. However as the batteries are large they are not always popular with customers and NBNCo is seeking changes to their mandate to make the installation of the batteries optional at the discretion of the customer.

Your NBN Fibre services can work in a power outage if you have elected to have a battery backup installed. However please be aware of the following points. For your NBN services to work during a power outage;

  • You must have an active battery backup unit installed. Installation of the battery backup is optional. If you want it installed make sure you check the box to have the unit installed during the sign up process or ask the phone operator when signing up over the phone.

  • Internet access during a power outage will only be possible using a battery powered device like a laptop or tablet connected directly to the NBN termination device. You will need to set up a direct PPPoE session to do this.

  • In the case of a power outage, the NBN battery will only provide power for a limited period. Depending on the charge level of the battery this can be up to 11 hours but may be less.

  • It is your responsibility to maintain and if necessary replace the battery backup.

You can Find more information on the battery backup on the NBN website here.

Your NBN Fibre services can work in a power outage if you have elected to have a battery backup installed. However please be aware of the following points. For your NBN services to work during a power outage you must have an active battery backup unit installed. Installation of the battery backup is optional. If you want it installed make sure you check the box to have the unit installed during the sign up process or ask the phone operator when signing up over the phone.

Internet access during a power outage will only be possible using a battery powered device like a laptop or tablet connected directly to the NBN termination device. You will need to set up a direct PPPoE session to do this.

In the case of a power outage, the NBN battery will only provide power for a limited period. Depending on the charge level of the battery this can be up to 11 hours but may be less

It is your responsibility to maintain and if necessary replace the battery backup.

You can Find more information on the battery backup on the NBN website.

Yes, any digital or analogue handset will work with UNI-V.

The Government has required NBNCo to include a battery back system for installations subject to the customers right to opt out. This will guarantee up to 11 hours of phone time in the case of a power outage but can be less if your battery is not fully charged. Note the reasons some people do not want the battery are

  • it is an extra box on the wall
  • they are not in fire prone areas
  • they do not want phone at all

Yes. You will be charged at the appropriate PAYG level. Please see the AusBBS phone CIS for full details.

Yes you can. Please see our the full list of international rates here

AusBBS of course cannot guarantee that any particular alarm will work over your NBN UNI-V phone line. However, because we provide this phone service via the NBN UNI-V port it means you will have a dedicated voice line and dial tone on which to set up alarms. Please check with your security provider that testing for NBN UNI-V lines has been completed.

For time to nbn™ batteries fail. If your battery is defective nbn™ may compensate you for the cost of replacement. To qualify for a replacement refund not the following requirements

  • A fault case must be logged and completed

  • The physical address of the premise where the battery is located must be included in the claim

  • The serial number of the fault of defective battery that was supplied and installed by nbn™ must be provided by the customer.

  • After the fault is completed a copy of the invoice for the replacement battery must be provided.

To open and AusBBS account start by clicking on a "Sign Up" or "Order" button on our website. Or click here. You will be invited to enter your email address, a display name, and select a password. The next steps will be to check the availability of AusBBS services to your address, selection of your preferred internet plan, phone plan and hardware if needed. The final step is to add contact details for installation and make payment of a deposit for your connection. Only after you have made the deposit will you have agreed to the full AusBBS terms and conditions. From there just sit back and wait for us to organise your new service.

No, you can choose to use your own hardware to connect to the Internet via AusBBS by selecting "BYO Network Device" as you go through the account setup process. Note however, that while we will assist in getting you up and running with your own device, AusBBS only provides customer support for AusBBS supplied devices. For full support select one of our tested devices listed here.

It is your responsibility to make sure that you are out of contract with your existing provider and notify them that your are terminating. If you are a transferring customer your order with AusBBS will automatically cause your service the cut over to our network however you may still need to notify the previous provider that you have terminated your arrangements with them.

Yes. Note that for residential casual contracts there are no termination fees. You just need to give 30 days written notice. For residential 12 and 24 month contracts the early termination fee amount will be multiplied by the remaining months in the Term. After the end of a 12 or 24 month term the contract can be terminated with 30 days written notice.

Business contracts will incur a termination fee equal to the months remaining on the term x the monthly plan rate.

To open and AusBBS account go to our create account page, You can access this page from the[Sign Up] buttons in various locations. Or click here. You will be invited to enter your email address, a display name, select a password and agree to the AusBBS terms and conditions.  When you click on the submit button you will be agreeing only to appropriate use of the AusBBS website and that AusBBS can contact you regarding its services. The next steps will be to check the availability of AusBBS services to your address, selection of your preferred internet plan, phone plan and hardware if needed. The final step is to add contact details for installation and make payment of a deposit for your connection. Only after you have made the deposit will you have agreed to the full AusBBS terms and conditions.  From there just sit back and wait for us to organise your new service.
No, you can choose to use your own hardware to connect to the Internet via AusBBS by selecting [BYO Network Device] as you go through the account setup process.  Note however, that while we will assist in getting you up and running with your own device, AusBBS only provides customer support for AusBBS supplied devices. For full support select one of our tested devices listed Hardware””>here

It is your responsibility to make sure that you are out of contract with your existing provider and notify them that your are terminating. If you are a transferring customer your order with AusBBS will automatically cause your service the cut over to our network however you may still need to notify the previous provider that you have terminated your arrangements with them.

If you have forgotten your password you can generate a new password here.

Activation Cost

Minimum total contract: $0

Sign Up NowFor assistance call 1300 775 828