2 Select your VoIP plan

  • Starter

    $9.95

    Monthly
    National and Local Calls 10c
    Mobile Calls 27c/min
    International rates from 1.9c/min
  • National

    $14.95

    Monthly
    National and Local Calls included
    Mobile Calls 22c/min
    International From 1.9c/min
  • Home Plus

    $19.95

    Monthly
    National and Local Calls Included
    Mobile Calls 22c/min
    Untimed to 8 countries, 20c to 13 countries
  • Asia Max.

    $19.95

    Monthly
    National and Local Calls included
    Mobile Calls 22c/min
    7 asian territories inc mob calls free
  • Unlimited

    $39.95

    Monthly
    National and Local Calls included
    Mobile Calls 22c/min
    15 countries included

VoIP phone plans are Over the Top (OTT) phone services.  They operate OTT your internet data connection.

International Call Inclusions

VoIP Phone Home Plus – Canada, France,Germany, Ireland, Netherlands, Spain, UK,USA,
VoIP Phone Asia Unlimited – China incl mobile, Hong Kong incl mobile, Malaysia incl mobile, Singapore incl mobile, Taiwan incl mobile, Canada incl mobile, USA incl mobile.
VoIP Phone Unlimited – Canada, France,Germany, Ireland, Netherlands, Spain, UK,USA, China, India, New Zealand, Italy, Vietnam, Philippines, South Africa,

Supported Features
– Local calls
– National calls
– Calls to Australian mobiles and satellite phones
– Calls to most international destinations
– Calls to 000 emergency services
– Calls to free phone and local rate numbers such as 13, 1300 and 1800 numbers
– Directory assistance or operator assisted numbers
– Call Barring
– Number display/Number block
– Call waiting
– Call forwarding
– Caller ID or CLI
– Local Number Portability
~ Three Way Call, Call Forwarding, Do Not Disturb and Voice Mail.
~ Upgradeable with the latest digital voice features.

Hardware
~ Requires ATA converter for analogue phones or IP phone.

Not available
– Medical Services
– Preselect or override to other carriers
– Priority Assistance
– Line hunt facilities
– Calls to numbers starting with 19/1900, 0500 or Universal International Freephone Numbers

* For the full international rates list click here.
* AusBBS VoIP plans are available with or without any AusBBS Internet service.
* Priority Assistance – please note that AusBBS Phone does not support the ‘Priority Assistance’ service feature for persons with life-threatening medical conditions.
* Alarms – you may be able to use your VoIP phone service for third-party alarms like medical and security alarms.
* Customer Service Guarantee – for AusBBS to provide you with phone services at the low charges we have offered requires you to waive various rights that are specified in the Telecommunications Act. These rights, known collectively as “The Customer Service Guarantee”. For more information see the AusBBS CDG Waiver.
* Phone number porting – where you want to transfer your existing phone number to AusBBS we will first activate your service with a new number and charging will commence from the date of activation. Next your phone number will be transferred subject to AusBBS suppliers having porting arrangements in place with you current phone number provider. Note we cannot guarantee that all numbers can be ported. If a number cannot be transferred your porting fee of $29.95 will be refunded.
* For the AusBBS Phone Critical Information Summary click here.

You can port (transfer) phone numbers from Telstra, Optus, AAPT, Primus, Powertel or TPG. We may not be able to port the number in all circumstances, including where you fail to provide correct account details, or as a result of contractual obligations with your existing provider. If you are porting your number to AusBBS, inbound calling to the number will not commence until porting is complete which will take a further 1 to 5 business days.

Yes. If you have chosen to receive or will be receiving a new number from AusBBS, the phone number will automatically be assigned based on the address provided for the installation.

You will need to provide the current Account Number of the existing phone provider. After ordering a phone port you will receive a porting form to complete the required details.

Providing an incorrect Account Number may result in delays with the porting process and lengthen the period in which you will not be able to receive any incoming phone calls.

Call Waiting feature is ready to use and do not require activation. All other standard features like call barring can be configured by contacting our helpdesk using the contact us form.

No, call forwarding to international numbers is not supported.

The directory listing (if any) from the previous provider may or may not be carried across to AusBBS. AusBBS will not list the number by default, however customers may choose to list the number in the directory by contacting the Help Desk.

Yes, you can run AusBBS Voip Phone on ADSL2 connections.

These type of services require either a voice adapter to use an analogue handset through a router, or an IP phone. You can see our Voip Hardware options in our Hardware section.

Also remember that with ADSL2+ you need to maintain an active phone line with either AusBBS or another provider. The AusBBS Voip phone plan rates do not include line rental for your phone line. AusBBS offers PSTN line rental for .95 /mo on request.

Yes. You will be charged at the appropriate PAYG level. Please see the AusBBS phone CIS for full details.

Yes you can. Please see our the full list of international rates here

To open and AusBBS account start by clicking on a "Sign Up" or "Order" button on our website. Or click here. You will be invited to enter your email address, a display name, and select a password. The next steps will be to check the availability of AusBBS services to your address, selection of your preferred internet plan, phone plan and hardware if needed. The final step is to add contact details for installation and make payment of a deposit for your connection. Only after you have made the deposit will you have agreed to the full AusBBS terms and conditions. From there just sit back and wait for us to organise your new service.

No, you can choose to use your own hardware to connect to the Internet via AusBBS by selecting "BYO Network Device" as you go through the account setup process. Note however, that while we will assist in getting you up and running with your own device, AusBBS only provides customer support for AusBBS supplied devices. For full support select one of our tested devices listed here.

It is your responsibility to make sure that you are out of contract with your existing provider and notify them that your are terminating. If you are a transferring customer your order with AusBBS will automatically cause your service the cut over to our network however you may still need to notify the previous provider that you have terminated your arrangements with them.

Yes. Note that for residential casual contracts there are no termination fees. You just need to give 30 days written notice. For residential 12 and 24 month contracts the early termination fee amount will be multiplied by the remaining months in the Term. After the end of a 12 or 24 month term the contract can be terminated with 30 days written notice.

Business contracts will incur a termination fee equal to the months remaining on the term x the monthly plan rate.

To open and AusBBS account go to our create account page, You can access this page from the[Sign Up] buttons in various locations. Or click here. You will be invited to enter your email address, a display name, select a password and agree to the AusBBS terms and conditions.  When you click on the submit button you will be agreeing only to appropriate use of the AusBBS website and that AusBBS can contact you regarding its services. The next steps will be to check the availability of AusBBS services to your address, selection of your preferred internet plan, phone plan and hardware if needed. The final step is to add contact details for installation and make payment of a deposit for your connection. Only after you have made the deposit will you have agreed to the full AusBBS terms and conditions.  From there just sit back and wait for us to organise your new service.
No, you can choose to use your own hardware to connect to the Internet via AusBBS by selecting [BYO Network Device] as you go through the account setup process.  Note however, that while we will assist in getting you up and running with your own device, AusBBS only provides customer support for AusBBS supplied devices. For full support select one of our tested devices listed Hardware””>here

It is your responsibility to make sure that you are out of contract with your existing provider and notify them that your are terminating. If you are a transferring customer your order with AusBBS will automatically cause your service the cut over to our network however you may still need to notify the previous provider that you have terminated your arrangements with them.

If you have forgotten your password you can generate a new password here.

Activation Cost

Minimum total contract: $0

Sign Up NowFor assistance call 1300 775 828